Terms of service

Using the service

You need an account to create and export books. You are responsible for the activity on your account and for keeping your credentials secure. You must be old enough to enter a binding contract in your jurisdiction.

Your content

You keep ownership of the ideas, text, and images you bring. You also own the books Bookwritely generates for you, subject to the rights of any third-party material you include. You grant us a limited licence to store and process that content so we can operate the service.

Acceptable use

Do not use Bookwritely to create content that is unlawful, infringing, deceptive, or harmful, or to attack the service, scrape it at scale, or resell access without permission. We may suspend accounts that break these rules.

Credits and payments

Prices and included credits are shown on the pricing page before checkout. Credit packs are one-time purchases. Credits are non-transferable and are added after payment confirmation. Monthly Pro subscriptions renew automatically at the displayed price until canceled. You can cancel through the Paddle customer portal or Paddle buyer support. Subscription credits are issued for each successfully paid billing period. Taxes, if any, are calculated and displayed by Paddle at checkout.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

For order support, cancellation, or refund requests, use Paddle buyer support. Our Refund Policy explains how requests are handled. Nothing in these Terms limits rights that cannot be waived under applicable law.

Availability

We aim to keep the service running, but we do not guarantee uninterrupted access. Generation depends on third-party AI providers and may fail or produce output you need to edit. Always review a book before publishing it.

Refunds

If a generation fails through our fault, the credits for that step are returned automatically. For billing disputes, contact us within 30 days of the charge.

Liability

The service is provided as-is. To the extent permitted by law, our liability is limited to the amount you paid us in the twelve months before the claim. We are not liable for lost profits or for decisions you make based on generated content.

Ending the agreement

You can stop using the service at any time. We may suspend or close an account that violates these terms or creates risk for other users. Provisions that by their nature should survive termination will survive.

Operator and contact

Bookwritely is operated by MVP Foundry SLU, Pleta de Soldeu, Edifici 11, 2N, 2A, AD100 Soldeu, Andorra. Contact [email protected] for product and account questions. See the contact page for buyer support information.