Privacy policy

Who is responsible for your data

MVP Foundry SLU, Pleta de Soldeu, Edifici 11, 2N, 2A, AD100 Soldeu, Andorra, operates Bookwritely and is responsible for personal data processed to provide the service. Contact [email protected] with privacy questions or requests.

What we collect

Account details: your name, email address, and a hashed password. Content: ideas, book plans, chapter drafts, cover choices, and exported files. Service data: pages and features used, credits spent, basic device and browser information, and account security logs. If you buy a plan, we also store the product, order reference, subscription state, and credit entitlements needed to provide your purchase. Paddle processes checkout and payment details; we do not receive or store your full card number.

Why and on what basis we use it

We use account and project data to provide the service you request, authenticate your account, generate and store books, meter credits, and fulfill purchases. We use security and usage data to protect the service, prevent abuse, and understand product reliability. We send transactional messages needed to operate your account. Where required, we rely on consent for optional communications and you can withdraw that consent at any time.

Who we share it with

We use service providers for hosting, email delivery, payment processing, and AI generation. Paddle.com processes orders as Merchant of Record and receives the information needed to complete checkout, issue receipts, provide order support, and manage subscriptions. AI and infrastructure providers receive data required to run the feature you use. Providers may process data outside Andorra under their applicable safeguards. We do not sell personal data or share your book content with other customers.

Your content

You own the books you create. We store them so you can edit and export them, and we may process them to generate the next chapter or cover you ask for. Deleting a project removes it from your workspace.

Retention and deletion

We keep account and project data while your account is open, unless you delete a project or request account deletion. We retain minimum transaction and consent records for as long as needed for payment reconciliation, legal obligations, and dispute handling. Backups are removed through normal rotation. Contact us to request account deletion or a copy of your data.

Your rights

Subject to applicable law, you may ask to access, correct, or delete your data, receive a copy, or object to or restrict certain processing. You may also complain to the competent data protection authority. Send requests to [email protected]; we will verify your identity and respond within the period required by law.

Cookies

We use essential first-party cookies for sessions and security. Paddle may use cookies or similar technologies needed to provide secure checkout. We do not use third-party advertising cookies.

Changes

If this policy changes materially, we will tell you by email or in the product before the change takes effect.